Internship Experience @ State Consumer Commission, Kerala

Name

Meera Nair

Name of the Organisation

Kerala State Consumer Disputes Redressal Commission , Sisuvihar Lane, Vazhuthacaud, Thiruvananthapuram – 695010.

Duration of Internship

May 2, 2025 – May 9, 2025

How did you Apply?

My friend and I called the commission’s official number to inquire about the vacancy. We were allotted a spot and were instructed to bring the internship form from our college. We submitted the form the very next day without any delay.

First-Day Formalities, Infrastructure, and First Impression

On my first day at the commission, I approached the staff to ask about the internship process. They explained that the ground floor houses the district commission, while the first floor is for the state commission.

I went to the first floor, entered the office, and was asked to write my name in the internship attendance register. The faculty informed us that internship hours were from 10:15 AM to 4:30 PM. After that, I sat in the area designated for interns, lawyers, and others.

From a fellow intern from another college, I learned that we were expected to attend hearings, which began at 11 AM. I then went to the court on the second floor. However, there were no seats available, so we had to stand and observe the hearings.

As for the infrastructure, it was decent, and the area for interns was fairly comfortable. Still, my first impression wasn’t very positive, as there was little engagement and no substantial work assigned to us.

Main Tasks

The main task during the internship was observing court hearings, if we wanted to. While not very interactive, it was still informative and gave us firsthand exposure to courtroom proceedings.

From the second day onwards, a faculty member gave us a list of files to retrieve from the shelves. These included files related to appeals and consumer complaints. We had to identify the files by number and sometimes carry them. It required teamwork and attention to detail, which made the task more engaging.

Since handling the files alone was a bit challenging, working with another intern made the experience more enjoyable. This activity provided a practical look into file management and legal documentation, adding a hands-on aspect to the internship.

Work Environment

Inside the court, which was crowded with lawyers and officials, only a few seats were available for interns. Most of us, including myself, stood and observed the proceedings.

After about half an hour, we returned to the intern area to sit and wait. Following the first hearing of the day, we had a lunch break from 1 to 2 PM, during which we went to a designated room to eat. After lunch, we resumed observing the hearings. The whole day felt quite dull, the six hours felt long, and there wasn’t much activity or involvement for us as interns.

Good Things about the Internship.

The work environment at the commission was generally professional and organized. The office was clean, and the intern seating area was reasonably comfortable. The courtroom atmosphere was serious and formal, with lawyers and officials actively participating in the proceedings. The courtrooms were busy and intense, which reflected the seriousness of the work being done.

Bad Things about the Internship

As interns, our interaction with the staff was quite limited, making the environment feel somewhat rigid. Although the infrastructure was solid, the lack of meaningful tasks and the long hours sometimes made the experience monotonous.

Overall, the environment was conducive to learning, but it lacked the interactive engagement one might expect from a more dynamic internship.

Monthly Stipend

No Stipend

Details about the Accommodation, Commuting to the Office

Since I commuted from home, I traveled to the office daily. The journey was manageable and helped me start the day on a fresh note. I used public transportation, which was mostly reliable and ensured I reached the office on time.

Anything else you want to share?

The internship taught me the importance of patience, punctuality, and attention to detail. I also learned how to stay focused during long hours and recognized the value of teamwork. Overall, it was a helpful experience that contributed to both my professional and personal development.

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