WP(C)/4550/2024 on 6 August, 2025

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Gauhati High Court

WP(C)/4550/2024 on 6 August, 2025

Author: Soumitra Saikia

Bench: Soumitra Saikia

GAHC010182852024




                      IN THE GAUHATI HIGH COURT
           (HIGH COURT OF ASSAM, NAGALAND, MIZORAM & ARUNACHAL PRADESH)
                              PRINCIPAL SEAT
                              W.P(C) NO. 4550/2024
                            AK Interior & Exterior Associates, represented by
                            its sole proprietor, Mr. Abdul Motin, aged 32 years
                            (IOCL Vendor Code 13250005), having place of
                            business at South Sarania, Ashram Road, Ulubari, near
                            Sarania Majjid, Guwahati, PIN-781007, Assam,


                                                                ........Petitioner

                                        -Versus-

                            1. Indian Oil Corporation Limited
                               A Government of India Enterprise, having its
                               Registered office at G-9, Ail Yavar Jung Marg,
                               Bandra (East) Munbai-400 051 and having its state
                               office at Indian oil Bhawan, Sector-III, Noonmati,
                               Guwahati-781020 (Assam)
                            2. The Chairman, Indian Oil Corporation Limited, G-
                               9, Ail Yavar Jung Marg, Bandra (East) Mumbai- 400
                               051
                            3. The General Manager (Engineering),Indian Oil-
                               AOD SO, Indian Oil Corporation Limited, Indian Oil
                               Bhawan, Sector-III, Noonmati, Guwahati-781020
                               (Assam)
                            4. Manager (Contracts),ERO, Indian Oil Corporation
                               Ltd. (MD), 9th Floor Central wing, Indian Oil
                               Bhawan, 2, Gariahat Road (South), Dhakuria,
                               Kolkata-700068


                                                                       Page 1 of 33
                            5. Investigation        Committee        (formed     for
                              investigation of incident at M/S Jai Hanuman Filing
                              Station under Silchar Ro), Indian Oil-AOD, Indian Oil
                              Corporation Limited, N.S. Avenue, Silchar, Cachar,
                              PIN 788005, Assam
                           6. Assistant Manager (Engineering), Indian Oil-
                              AOD, Indian Oil Corporation Limited, N.S. Avenue,
                              Silchar, Cachar, PIN- 788005, Assam

                                                           ........Respondents

                           -BEFORE-
                HON'BLE MR. JUSTICE SOUMITRA SAIKIA

   Advocate for the petitioner     :Mr. G.N. Sahewalla, Sr. Advocate assisted by
                                    Ms. S Todi, Advocate

   Advocate for the respondents    :Mr.N. Baruah, Standing Counsel, IOCL


Dates of Hearing                   : 10.04.2025 & 02.05.2025

Date of Judgment & Order           : 06.08.2025

                        JUDGMENT AND ORDER (CAV)

       This writ petition is filed by the petitioner who was an

empanelled Contractor with the respondent Corporation under the

Silchar D.O. The writ petitioner is a proprietorship concern having its

office at South Sarania, Asshram Road, Ulubari, Guwahati. The

petitioner is a registered vendor and is an enlisted contractor with

the respondent Corporation bearing vendor code 13250005. The

petitioner in the past had successfully executed several contracts

with the respondent Corporation and on each occasion, the petitioner

had duly executed the work to the satisfaction of all concerned. The

petitioner states that in the year 2021, the Manager (Contract), ERO,


                                                                        Page 2 of 33
 IOCL (MD), Indian Oil Bhawan, Gariahat, Kolkata namely respondent

No. 4 had issued an NIT for "Rate Contract (for value of works up to

Rs. 30 Lakh) for carrying out capital and revenue works at Retail

Outlets (including KSKs), consumer outlets, Depots, Terminals, Lube

and LPG plants, Aviation Fuelling Stations, Buildings etc. under

Indian    Oil-AOD     State    Office"      bearing    e-tender      No.

RCC/ERO/37/2020-21/PT-108.      The      said   NIT   was   issued    for

empanelment of contractors of Guwahati DO, Tinsukia DO, Silchar Do

and Imphal DO. The petitioner concerned being eligible participated

in the e-tender process and submitted requisite documents as per

Bid Documents and also submitted rates in respect of the tender.

The bid of the petitioner concern and the rates quoted by the

petitioner concern was selected and the petitioner concern was

empanelled for Silchar DO amongst others for a period of two years

by issuing a letter of intent being LOI No. RCC/ERO/39/2020-21/792

dated 12.03.2021.

2.   It is submitted that after being empanelled, the respondent

authorities issued work orders to the empanelled contractors

regarding various civil and constructions works within the respective

ROs. The present proceedings relate to the issuance of work order in

respect of "fabrication and errection of canopy of size 16x8 Sq Mtr

and constructions paver block and Jai Hanuman Filling Station" for an
                                                              Page 3 of 33
 amount of Rs.18,35,934.96/-. The petitioner was issued work order

vide work order No. 28177360 dated 22.09.2022. In the said work

order, the schedule of rates and the work specification was clearly

mentioned. It is submitted that the petitioner completed the

concerned works and handed over site to the respondent authorities

by giving complete possession on 20.01.2023. The completion

certificate cum final bill raised have been finally received pertaining

to the said work upon being issued the completion certificate by the

respondent authorities.

3.   It is submitted that in the month of April 2024, the petitioner

was contacted by the respondent authorities and was informed that

the canopy which was constructed by the petitioner had collapsed

due to bad weather and as such the petitioner concerned was

required to give in writing as to whether the work was properly

executed or not. The petitioner thereafter intimated the respondent

authorities that the work was properly executed and the site was

handed thereafter. It is also intimated that the owner of the filling

station had repaired the canopy recently. However, although the

respondents were intimated in writing, the petitioner concerned was

shocked to receive a show-cause notice bearing No. IO AOD

SO/ENGG/Show Cause/24-25/AK-01 dated 27.05.2024. In the said

show cause notice the petitioner was accused of using sub-standard

                                                              Page 4 of 33
 materials for construction of canopy which caused serious security

and safety lapses and thereafter sought reasons as to why the

petitioner should not be placed on the "Holiday list" and thereafter

debar the petitioner concerned from entering into contracts with the

respondent authorities and        further   also delist the petitioner

concerned as per the provisions of Clause 2.1.a and Clause 2.1.g of

the Holiday listing guidelines.

4.    It was stated in the show cause notice that on 04.04.2024 the

canopy constructed by the petitioners concerned was shaken in

heavy thunderstorm and the sales in the retail outlet were

suspended. Again on 20.04.2024, the canopy structure (ceiling,

roofing) got detached from the canopy columns and had collapsed

which caused damaged to the structure and the RVI. It is further

stated therein that a three member investigation committee was

formed comprising of corporation officials to ascertain reasons for

collapse of the canopy at site namely the retail outlet-M/S Jai

Hanuman Filling Station (326749) under Silchar DO. In the

investigation, certain lapses were found on the part of the petitioner

concerned.

5.    Upon receipt of the show cause notice, petitioner sought time

for reply. Thereafter, the petitioner was filed its reply on 16.06.2024.



                                                              Page 5 of 33
 In the said reply, the petitioner denied all allegations mentioned in

the show cause notice. It was stated that the three member

investigation committee was comprised of officials of the respondent

organization and no independent investigation was undertaken by

any competent authority. The petitioner denied the charges of usage

of   sub-standard   materials   and/or   non-standard     materials    for

construction. It was stated that the materials used were from

accepted brands and this was indicated in the bids raised which were

duly settled by the respondent authorities. The TPI reports and the

test reports of the raw materials also suggest the same. It was

further stated that in the show cause itself it was mentioned that

during the relevant point in time that is April, 2024, Silchar Town was

hit by extreme rough weather and there are numerous reports of the

entire Silchar Town being affected by the extreme weather

conditions and trees were uprooted, and the ceilings and roofs of

houses were being destroyed and blown to a distance etc. In such

extreme weather conditions, pointing fingers at the petitioner only

cannot be accepted to be fair especially when the show cause notice

itself reveals cause of collapse as extreme weather/thunderstorms.

Consequently, the "Holiday Listing" of the petitioner company under

Clause 2.1.a and Clause 2.1.g is not justified and totally uncalled for.



                                                               Page 6 of 33
 6.   The learned Senior counsel for the petitioner submits that

pursuant to the reply submitted, the petitioner requested for a

personal hearing in the matter but no hearing took place. Thereafter,

the respondent No. 3 issued the communication bearing No.

IOAODSO/ENGG/HL/24-25/AK-01 dated 22.08.2024 whereby the

petitioner concerned was put to "Holiday List" for a period of two

years, the reasons cited were usage of sub-standard materials by the

petitioner which was found to be questionable authenticity in the

third party inspection report. According to the respondents the

photographs attached to the reply of the writ petitioner could not

dispel the allegation of poor welding. No records regarding deviation

of design and fabrication has been found during the inspection

carried out by the IOCL officials. Similarly several other deficiencies

were highlighted in the order dated 22.08.2024.

7.   The learned Sr. Counsel for the petitioner submits that while

"Holiday Listing" the petitioner, the respondent No. 3 disbelieved the

third party inspection report and relied entirely on the report and

findings of the departmental investigation committee. It is submitted

that the report of the investigation committee is based on a structure

which has already collapsed and which was severely damaged due to

thunderstorm. It is submitted that in the concerned filling station

where the canopy was erected and was handed over to the IOCL/the

                                                              Page 7 of 33
 owner and pursuant thereto some repairs were carried out by the

owner itself without involving the petitioner. However, the third party

inspection report disbelieved by the respondent authorities was

carried out at the time of construction during the work in progress.

As such, the action of the respondent authority in disbelieving the

third party inspection report is absolutely arbitrary as the respondent

authorities   had   placed   relied   only   upon    the   departmental

investigation committee and completely disregarded the third party

report which was an authorized forum for investigation and

requisitioned by the respondents themselves. It is submitted that the

report of the departmental investigation committee is prepared

unilaterally without giving an opportunity of the writ petitioner being

heard and therefore, the respondent No. 3 arbitrarily passed the

impugned order disbelieving the reports and the documents

submitted by the petitioner. It is therefore submitted that the

respondent authority had proceeded with the inspection and the

show cause with a pre-determined attitude to hold only the petitioner

responsible which is totally uncalled for and is without any basis. It is

submitted that had there been any deficiencies noticed after the

petitioner completed and handed over the work, the respondent

authorities would not have cleared the bills raised by the petitioner.

No allegation of deficiency of service in respect of the writ petitioner

                                                               Page 8 of 33
 was raised at the relevant point in time. It is submitted that the

finding of the departmental investigation committee that the

petitioner had used sub-standard materials and/or that the welding

carried out by the petitioner was deficient or was below standard

could not have been concluded without sending the materials for

proper laboratory test and reports. It is submitted that the unilateral

investigation carried on by the respondent without affording any

opportunity to the writ petitioner and placing the petitioner

concerned in the Holiday List has far-reaching and grave civil

consequences and therefore, the unilateral action of the respondent

authorities in issuing the impugned order of Holiday Listing of the

writ petitioner needs to be interfered with set aside and quashed.

8.    The learned Senior counsel submits that there is a Holiday

Listing guidelines issued by the IOCL and in terms of the Clause 2 of

the said guidelines, there are various instances which reflect the

circumstances under which a party can be placed in the Holiday List.

It is submitted that the reasons cited for placing the petitioner in the

Holiday List does not fall within the reasons specified in the Holiday

Listing guidelines more particularly at Clause 2.1 onwards. It is

submitted that there is no malpractice such as bribery, corruption,

fraud, pilferage, rigging etc resorted to by the petitioner causing

injury to the property of the IOCL or acting dishonestly causing

                                                              Page 9 of 33
 wrongful financial loss to IOCL or that the petitioner submitted any

fake, false, fabricated or forged documents or had used materials in

lieu of material supplied by IOC or has not returned or short returned

or unauthorisedly disposed of materials, documents, drawing, tools

or plants or equipments supplied by IOC or had engaged in

construction and erection of defective works or supply of defective

materials etc. It is submitted that none of the clauses mentioned in

Clause 2.1 of the Holiday Listing guidelines are applicable in respect

of the writ petition to place the writ petitioner under Holiday Listing.

Such action on the part of the respondents expose the high

handedness of the respondent authorities which are completely

arbitrary and therefore the constitutional rights of the writ petitioner

have been violated requiring the petitioner to approach this Court

and praying for appropriate writ direction or order.

9.    The learned Sr. counsel for the petitioner therefore submits

that the impugned order dated 22.08.2024 issued by the respondent

No. 3 placing the petitioner on Holiday Listing should be interfered

with, set aside and quashed and further not to give effect to the

findings of the three members investigation committee constituting

of the officials of the corporation. In support of his contentions the

learned Sr. counsel for the petitioner has referred to and relied on

the following Judgments:

                                                              Page 10 of 33
      1. Raghunath Thakur Vs. State of Bihar and Ors, reported in

        (1989) 1 SCC 229

     2. UMC Technologies Private Limited Vs. Food Corporation of

        India and anr. Reported in (2021) 2 SCC 551;

     3. State Bank of India and ors. vs Rajesh Agarwal and Ors.,

        reported in (2023) 6 SCC 1;

     4. Daffodills Pharmaceuticals Ltd. Vs State of Uttar Pradesh

        and anr., reported in (2020) 18 SCC 550;

     5. Assistant Commissioner of       State   Tax   and Ors. Vs.

        Commercial Steel Limited, reported in (2022) 16 SCC 447

        and

     6. Isolators and Isolators Vs. Madhya Pradesh Madhya Kshetra

        Vidyut Vitran Co. Ltd. and anr., reported in (1989) 1 SCC

        229

10. The learned Sr. counsel for the petitioner has strenuously

urged by placed reliance on the Judgments and the authorities that

the effect of "Holiday Listing" of the writ petitioner amounts to

blacklisting the writ petitioner. Such blacklisting has serious civil

consequences and therefore, it was incumbent on the respondent

authority to grant the petitioner a personal hearing and also allow

the petitioner to submit necessary documents at the time of hearing

in support of his case. The basic principle espoused under the audi

                                                           Page 11 of 33
 alteram partem principle has been violated by the respondents. The

respondents had constituted a three member committee and have

returned a finding with a pre-determined mind to issue the impugned

order putting the petitioner under Holiday Listing. The learned Sr.

counsel therefore submits that the writ petition be allowed. The

impugned order dated 22.08.2024 as well as the report of the three

member investigation committee be interfered with, set aside and

quashed.

11. The respondents have contested the matter by filing their

affidavit. The respondent counsel submits that the petitioner was

given the works for "fabrication and errection of canopy of size 16x8

Sq Mtr and constructions paver block and Jai Hanuman Filling

Station" and in view of the collapse of the said canopy in the

thunderstorm which caused losses to the corporation as well as to

the owner of the retail outlet, a committee comprising of three

officials was constituted to investigate into the matter. Upon due

investigation, the report reveal that there was deviation from the

original client which was resorted to by the petitioner and which

deviation was caused without due permission.

12. It is further submitted that the materials used were found to be

of sub-standard quality and various deficiencies were found upon



                                                           Page 12 of 33
 examination on the site in respect of the execution of the works

undertaken by the petitioner like welding and erection of the post

etc. The petitioner was given ample opportunity to explain as to why

steps for putting the petitioner under Holiday List will not be

proceeded with. The petitioner filed a detailed reply and upon careful

examination of the reply that the authorities have come to a

conclusion that there was indeed deficiencies in respect of the writ

petitioner and consequently steps were taken to put the petitioner

under Holiday Listing after giving adequate opportunity of being

heard. It is submitted that under the guidelines there is no procedure

for personal hearing to be granted to the petitioner. That apart,

there is a provision for an appeal and a review which the petitioner

could have opted for instead of filing the present writ petition. It is

further submitted that Holiday Listing is for a specific period and

delisting from the Holiday List after expiry of the Holiday period will

be automatic and does not require any approval. Under such

circumstances, there are no violations of the Rules and regulations

and the procedure adopted by the respondents is entirely as per the

procedure prescribed.

13. It is further submitted that personal hearing is not always

required to be offered and more particularly where the petitioner has

been put to notice and sufficient opportunity was given to the

                                                             Page 13 of 33
 petitioner to explain as to why the petitioner should not be brought

into the Holiday Listing. There is no prejudice caused to the

petitioner and therefore no personal hearing is called for as the same

is not prescribed under the Rules. The learned counsel for the

respondents submits that where the challenge to Holiday Listing is

made by the petitioner on the ground of causing prejudice as it will

have adverse effect of its business prospects; judicial review ought

not to be allowed to be invoked in order to protect its personal

interest at the cost of public interest or to decide contractual

disputes. Since there are adequate provisions for the petitioner to

ventilate his grievances like filing an appeal or review, this writ

petition does not have any merit and the same should be dismissed

as not maintainable. In support of his contentions, the respondents

relied upon the Judgments of the apex Court rendered in

Carborundum Universal Ltd. Vs Central Board of Direct Taxes,

reported in (1989) Supp (2) SCC 462; Union of India and Anr. Vs.

Jesus Sales Corporation, reported in (1996) 4 SCC 69 and Patel

Engineering Ltd. Vs. Union of India & anr., reported in (2012) 11 SCC

257.

14. The learned counsel for the parties have been heard. Pleadings

available on record have been carefully perused. Judgments cited at

the bar have also been carefully noted.

                                                            Page 14 of 33
 15. The facts which are not in dispute are that pursuant to the

Letter of Intent issued to the petitioner for "fabrication and errection

of canopy of size 16x8 Sq Mtr and constructions paver block and Jai

Hanuman Filling Station", the petitioner undertook the work and the

work was duly completed and the petitioner was also granted

completion certificate. Thereafter the final bills were also released.

Pursuant to extreme weather conditions in the vicinity of the Silchar

Town in which the retail outlet was located, the ceiling collapsed

causing loss of business to the retail outlet. The respondent

authorities thereafter undertook the investigation by constituting a

departmental investigation committee comprising of three officers

and issued a show cause to the petitioner asking the petitioner to

show cause as to why petitioner should not be put in the Holiday

List. The petitioner submitted his reply in his defence. The

respondent authorities however were not persuaded to accept the

explanation of the petitioner. Consequently, the impugned order

dated 22.08.2024 was passed putting the petitioner in Holiday List.

The question raised before the Court is whether while putting the

petitioner company in the Holiday List notwithstanding the show

cause notice being issued to the petitioner, whether personal hearing

is also required to be given. It is to be mentioned here that although

the respondents did not "blacklist"      the petitioner, however, the

                                                             Page 15 of 33
 effect of putting the petitioner on Holiday List will certainly have

adverse civil consequences as the petitioner will not be able to

participate in the tenders floated by the respondent authority till the

time the petitioner is placed in the Holiday List. That apart, as urged

by the petitioner, the effect of putting the petitioner in Holiday List

will debar him from participating in other public sector undertakings

as such undertakings will refuse to award contracts to the petitioner

in view of the said petitioner being put on Holiday List for the

reasons cited. Therefore, in effect, it amounts to blacklisting the writ

petitioner for the specific period of time as indicated.

16. In order to decide the issue in question, it is necessary to refer

to the Holiday Listing guideline issued by the IOCL, the relevant

portions of the guidelines are extracted below:

         1. Definitions:
         a) Blacklisting/Holiday listing/Debarment/Banning:
            The meaning of "blacklisting", "holiday listing", "debarment" and
            "banning" is legally one and the same. Hence hereafter the subject
            matter shall be referred as "Holiday listing:" only.
         b) "Approving Authority" for holiday listing shall mean Refinery
            Head/Functional Head/Regional Head/ State Head/Departmental
            Head, not below Grade H. However, for placing a party on holiday
            for a period in excess of 2/3 years, Functional Director concerned
            shall be the Approving Authority.
         c) "Appellate Authority" shall be one rank higher than the
            Approving Authority.
         d) "Corporation" means Indian Oil Corporation Limited (IOCL) with
            its Registered Office at G-9, Ali Yavar Jung Marg, Bandra (East),
            Mumbai- 400 051.
         e) "Party" shall include Licencor/Consultant/ Contractor/ Vendor/
            Bidder/ Supplier/ Agency/ Seller/ Sub-Vendor/ Sub-contractor/ Sub-

                                                                  Page 16 of 33
    consultant" and shall mean and include a public limited company or
   a private company or a Limited Liability Company, a Joint Venture,
   consortium, HUF, a firm whether registered or not, an individual,
   cooperative society or an association or a group of persons
   engaged in any commerce, trade, industry etc.
f) "Trasgression" and "Integrity Pact" shall be as per the definition
   and details of Integrity Pact Policy as maintained on www.iocl.com
g) "Administrative Ministry" is Ministry of Petroleum & Natural
   Gas, Government of India
2. Reasons for putting a Party on Holiday:
2.1        The purpose of putting a party on holiday list is to protect
   the Corporation from dealing with an undesirable party. Reason for
   putting a party on holiday list may include any one or more of the
   following:
   If a party
a) has indulged in malpractices such as bribery, corruption, fraud,
   pilferage, bid rigging/price rigging, injury to reputation or property
   of the Corporation, acting dishonestly causing wrongful financial
   loss to the Corporation or wrongful gain to the Party.
b) is bankrupt or insolvent or is being dissolved or has resolved to be
   wound up or proceedings for bankruptcy or liquidation or
   Insolvency resolution process or winding up or dissolution have
   been initiated
c) has submitted fake, false, fabricated, or forged documents/
   certificates
d) has substituted materials in lieu of materials supplied by IOCL or
   has not retuned or has short retuned or has unauthorizedly
   disposed off materials/ documents/ drawings/ tools or plants or
   equipment supplied by IOCL.
e) has obtained official company information or copies of documents,
   in relation to the tender/ contract, by questionable methods/
   means.
f) has violated and circumvented the provisions of laws including labor
   laws/ regulations/ rules, safety, environment norms or other
   statutory requirements.
g) has indulged in construction and erection of defective works or
   supply of defective materials
h) has not cleared IOCL's dues ,
i) has committed Breach of Contract or has failed to perform a
   contract or has abandoned the contract
j) has not accepted Notice of Acceptance / Letter of Acceptance /
   Purchase Order / Work Order after the same is issued by IOCL
   within the validity period and /or as per agreed terms & conditions.


                                                             Page 17 of 33
 k) After opening of Bid, the techno-commercially qualified and
   acceptable bidder withdraws / revises his bid upwards within the
   validity period.
l) has parted with, leaked or provided confidential/ proprietary
   information of IOCL to any third party without prior consent of
   IOCL
m) if the security consideration, including questions of loyalty of the
   party to the State, so warrants
n) if the Director/ Owner of the party, proprietor or partner of the
   party is convicted by a Court of Law under process of law for
   offences involving moral turpitude in relation to its business
   dealings during the last five years.
o) If the party uses intimidation/ threatening/ coercion or brings
   undue pressure on IOCL or its official(s) in acceptance/
   performances of the job under the contract.
p) Poor/ unsatisfactory performance of the party in one or several
   contracts.
q) Transgression of Integrity Pact for which in the opinion of IOCL
   makes it undesirable to deal with the party.
r) Based on the findings of the investigation report of any
   investigative agency, Government Audit, any law enforcement
   agency or government regulator.
s) If CBI, or any other investigating agency(ies) recommends such a
   course along with credible evidence in respect of a case under
   investigation and if a prima-facie case is made out that the party is
   guilty of criminal negligence or an offence involving moral turpitude
   in relation to business dealings which if established may result in
   business dealing with it being banned.
t) Any other ground which in the opinion of the Corporation makes it
   undesirable to deal with the Party.
Note: The grounds/ reasons for holiday listing indicated above are
   merely illustrative.
2.2. Communication by Administrative Ministry to IOCL:
a) If a communication is received from the Administrative Ministry of
   IOCL to ban a party from dealing with IOCL, the party shall be
   automatically put on Holiday list.
b) Holiday listing by other PSUs/ Government Departments shall not
  automatically extend to IOCL unless the Administrative Ministry of
  IOCL advises for the same
c) Where a Ministry seeks to debar a Vendor across Ministries/
  Departments, they will write to Deptt of Expenditure (DoE), who, in
  turn, will take action after due diligence at their end. In case DoE


                                                            Page 18 of 33
   takes a decision to debar a Vendor across Ministries/Departments,
  DoE will maintain list of such debarred firms, and display on the
  Central Public Procurement Portal. This list needs to be followed by
  all and can be accessed from the CPP Portal (present address:
  https://eprocure.gov.in/eprocure/app).
3. Show Cause Notice:
a) Before placing the party on holiday list, a fair opportunity of
  hearing the party shall be given by means of a Show Cause Notice.
  The Show Cause Notice should be issued to the Party before
  placing the party on holiday list except for cases under Cl 2.2.
b) A proforma of the Show Cause Notice is enclosed Attachment- 1.
   A reasonable time (of 15 days) for a reply to the show cause notice
   shall be given. This time may be extended at the request of the
   party, if so warranted, for a period not exceeding 7 days.
c) The Show Cause Notice shall be issued to the party and a copy
   may be endorsed to its CEO (Chairman/ President/ Managing
   Director/ Proprietor/ Managing Partner etc.)
d) The decision to place the party on holiday list shall be taken
  considering the reply, if any, of the party, and by passing a
  reasoned Speaking Order in respect of all the allegations contained
  in the Show-Cause notice.
4. Effect of putting a party on holiday list:
 4.1 No enquiry/ bid/ tender shall be issued to a party as long as the
  party's name appears on the current holiday list (i.e. within the
  holiday period).
4.2 if a party is put on holiday list during tendering (of works/
   purchase):
4.2.1 If a party is put on holiday after issue of the enquiry/ bid/
   tender but before opening Technical bids, the EMD, if applicable,
   shall be returned to the party.
4.2.2 If a party Is put on holiday after opening technical bid but
  before opening the price bid, the price bid of the party shall not be
  opened and EMD submitted by the party shall be retuned to the
  party. -
4.2.3 In case a party is put on holiday after opening of price bid, EMD
   made by the party shall be retuned; the offer of the party shall be
   ignored & will not be further evaluated. The party will not be
   considered for issue of order even if the party is the lowest (L1). In
   such situation next lowest shall be considered as L1.


                                                             Page 19 of 33
 4.3 if a party is put on Holiday List and is performing/ executing any
   other job(s), it may be allowed to complete such works which have
   already been awarded. In case of ongoing Rate Contracts on single
   vendor, Call Up orders shall be allowed on the holiday listed vendor
   till a new Rate Contract is finalized. In case of availibility of Multiple
   Vendors against Rate Contract/ Unit Rate contract, the holiday
   listed Vendor shall be allowed to complete such works for which
   Call up orders have already been placed. Fresh Call Up orders shall
   not be awarded once the Vendor is holiday listed.
4.4 The holiday listing shall be party specific & when the party is put
   on holiday, all the offices of the party shall be on holiday for ail
   locations of IOCL & for all Services/ locations of the party. The
   Functional Director may however, if he considers this to be in the
   interest of the Corporation, remove the bar in respect of any
   specific service/ location.
  If the party placed on holiday, is a proprietary cocern, all the
  concerns of the same proprietor shall also be considered to be on
  holiday and if that proprietor is the partner of any firm, such firm
  shall also be considered to be on holiday.
  In case where a joint venture (formed specifically for the bidding
  process) / consortium is debarred, ail partners of the joint venture /
  consortium shall stand debarred for the period specified in the
  debarment order. Communication of holiday listing shall be sent to
  all the partners.
4.5. Removal of party from Approved/ Registered list, wherever
   Approved/ Registered list of parties are followed.
5. Delisting (from Holiday list) procedure after expiry of the
   holiday period:
5.1. Delisting (from Holiday list) after expiry of the holiday period shall
   be automatic and will not need further approval unless any
   information towards extension of holiday period is received. The
   party may be considered for issue of enquiry/ bid after the
   specified holiday period is over.
5.2. However, where Approved/ Registered list of parties are followed,
   the party may, after expiry of holiday period, approach relevant
   Tender/ Enquiry issuing Authority, for getting itself re-listed. 6.
   Appeal and Review of holiday period (Delisting from
   holiday list within the holiday period):
a) Appeal
  The holiday listed party may file an appeal along with a non-
  refundable fees of Rs. 10,000, before th 'Appellate Authority'

                                                                Page 20 of 33
             against the Speaking Order for Holiday Listing. Non-refundable fees
            to be paid by the way of a Demand Draft in favor of Indian Oil
            Corporation Limited. Such an appeal shall be preferred within one
            month from the date of the Holiday Listing Order.
             Appeal Process may be completed within 60 days of filing of
            appeal with the Appellate Authority.
         b) Review:
            Suo moto, review of holiday period (delisting from holiday list
            within the holiday period) shall be done in exceptional cases and in
            the interest of the Corporation only with the approval of the
            Appellate Authority.
         ............

………….

…………

10. Declaration of Holiday Listing
Every Bidder shall, at the time of submission of bid, give a declaration
in the proforma of the Declaration attached as Attachment-2″

17. A perusal of the Guidelines reveal that the effect of Holiday

listing as specified under Clause-4 reveal that no enquiry/ bid or

tender will be issued to the party as long as the party’s name

appears in holiday list. Clause-10 provides that every bidder at the

time of submission of the bid should give a declaration in the

proforma of the Declaration as per the Attachment-2 as to whether

the petitioner has been placed under Holiday Listing. It is therefore

seen that Holiday listing does carry civil consequences on the

contractor and will have similar effect of blacklisting of a

18. This question has been addressed by the Apex Court in the

Judgment which is pressed into service by the petitioner. In

Page 21 of 33
Raghunath Thakur Vs. State of Bihar & Ors, reported in (1989) 1 SCC

229, the Apex Court while addressing the issue of blacklisting of a

contractor, held that blacklisting of any person in respect of

business/ ventures will have civil consequences for the future

business of the person concerned in any event. Even if the Rules do

not expressly provide for, it is an elementary principle of natural

justice that the parties affected by any order should have right of

being heard and making representations against the order. This

Judgment was based on the earlier precedent of the Apex Court

rendered in Erusian Equipment & Chemicals Ltd. v. State of W.B. ,

reported in (1975) 1 SCC 70. The relevant paragraph of the said

Judgment is extracted below:

4. Indisputably, no notice had been given to the appellant of the
proposal of blacklisting the appellant. It was contended on behalf of the
State Government that there was no requirement in the rule of giving
any prior notice before blacklisting any person. Insofar as the contention
that there is no requirement specifically of giving any notice is
concerned, the respondent is right. But it is an implied principle of the
rule of law that any order having civil consequence should be passed
only after following the principles of natural justice. It has to be realised
that blacklisting any person in respect of business ventures has civil
consequence for the future business of the person concerned in any
event. Even if the rules do not express so, it is an elementary principle of
natural justice that parties affected by any order should have right of
being heard and making representations against the order. In that view
of the matter, the last portion of the order insofar as it directs
blacklisting of the appellant in respect of future contracts, cannot be
sustained in law. In the premises, that portion of the order directing that
the appellant be placed in the blacklist in respect of future contracts
under the Collector is set aside. So far as the cancellation of the bid of
the appellant is concerned, that is not affected. This order will, however,

Page 22 of 33
not prevent the State Government or the appropriate authorities from
taking any future steps for blacklisting the appellant if the Government is
so entitled to do in accordance with law i.e. after giving the appellant
due notice and an opportunity of making representation. After hearing
the appellant, the State Government will be at liberty to pass any order
in accordance with law indicating the reasons therefor. We, however,
make it quite clear that we are not expressing any opinion on the
correctness of otherwise of the allegations made against the appellant.

The appeal is thus disposed of.

19. Again in SBI Vs. Rajesh Agarwal & Ors., reported in (2023) 6

SCC 1, the Apex Court was considering the principles of natural

justice in general and the principles of audi alterum partem in

particular in matters of blacklisting or debarment which have civil

consequences. The Apex Court held that the principles of natural

justice are not mere legal formalities. They constitute substantive

obligations that need to be followed by decision making and

adjudicating authorities. These principles of natural justice act as a

guarantee against arbitrary action both in terms of procedure and

substance by judicial, quasi-judicial and administrative authorities.

Two fundamental principles of natural justice are entrenched in

Indian jurisprudence : (i) nemo judex in causa sua, which means no

person should be a Judge in their own cause; and ( ii) audi alteram

partem, which means that a person affected by administrative,

judicial or quasi-judicial action must be heard before a decision is

taken. The courts generally favour interpretation of a statutory

Page 23 of 33
provision consistent with the principles of natural justice because it is

presumed that the statutory authorities do not intend to contravene

fundamental rights. The apex Court held that it is a settled principle

of law that rule of audi alteram partem applies to administrative

actions apart from judicial and quasi judicial functions. It is also the

settled position in administrative law that it is mandatory to provide

for an opportunity of being heard when an administrative action

results in civil consequences to a person or entity. Every authority

which has the power to take punitive or damaging action has a duty

to give a reasonable opportunity to be heard. An administrative

action which involves civil consequences must be made consistent

with the rules of natural justice. The rule that a person to whose

prejudice an order is intended to be passed is entitled to a hearing

applies alike to judicial tribunals and bodies of persons invested with

authority to adjudicate upon matters involving civil consequences. It

is one of the fundamental rules of our constitutional set-up that

every citizen is protected against exercise of arbitrary authority by

the State or its officers. Duty to act judicially would therefore arise

from the very nature of the function intended to be performed : it

need not be shown to be super-added. If there is power to decide

and determine to the prejudice of a person, duty to act judicially is

implicit in the exercise of such power. If the essentials of justice be

Page 24 of 33
ignored and an order to the prejudice of a person is made, the order

is a nullity. That is a basic concept of the rule of law and importance

thereof transcends the significance of a decision in any particular

case. The apex Court held that the old distinction between a judicial

act and an administrative act has withered away. Even an

administrative order which involves civil consequences must be

consistent with the rules of natural justice. The expression “civil

consequences” encompasses infraction of not merely property or

personal rights but of civil liberties, material deprivations and non-

pecuniary damages. In its wide umbrella comes everything that

affects a citizen in his civil life.

20. In Isolators and Isolators Vs. Madhya Pradesh Madhya Kshetra

Vidyut Vitran Co. Ltd., reported in (2023) 8 SCC 607, the Apex Court

held that it would not be enough to put to a contractor concerned

only on notice of debarment, without specifically putting it on notice

on the issue of penalty. The apex Court held that Right to Hearing is

specifically required on various issues particularly if the imposition of

penalty is being proposed on the noticee.

21. The Judgment referred to by the petitioner rendered in UMC

Technologies Pvt. Ltd. Vs. Food Corporation of India and Anr .,

reported in (2021) 2 SCC 551 is an authority for the proposition that

Page 25 of 33
the notice must specify the particular grounds on which an action is

proposed to be taken to enable the petitioner to answer the case

projected against him. However, a perusal of the show cause notice

enclosed to the writ petition which is enclosed as Annexure-3 reflects

that the lapses found by the committee are specifically mentioned

and the action proposed to be taken on the petitioner is also

explained. Therefore, the ratio of the Judgment rendered in this case

need not be discussed as the question before this case is whether

personal hearing is required in cases of blacklisting the petitioner or

where civil consequences will fall on the petitioner.

22. In Daffodills Pharmaceuticals Ltd & Anr. Vs. State of Uttar

Pradesh & Anr, reported in (2020) 18 SCC 550, the Apex Court held

that no one can be inflicted with an adverse order, without being

afforded a minimum opportunity of hearing, and prior intimation of

such a move. In the facts of that case also it was held that while

blacklisting the petitioner, an opportunity of hearing and the

intimation of the move sought to be invoked by the authority

considered was considered to be a prior requirement before passing

order of blacklisting.

23. In Assistant Commissioner of State Tax and Ors. Vs.

Commercial Steel Ltd., reported in (2022) 16 SCC 447, the Apex

Page 26 of 33
Court while considering the question of maintainability of a writ

petition in the face of existence of an alternative remedy, it was held

that existence of alternative remedy is not an absolute bar in

maintainability of a writ petition. Writ petition can be entertained in

exceptional circumstances where there is:

(i) a breach of fundamental rights;

(ii) a violation of the principles of natural justice;

(iii) an excess of jurisdiction; or

(iv) a challenge to the vires of the statute or delegated

legislation.

In these circumstances, there is no bar for a writ Court to

entertain a writ petition notwithstanding the existence of

alternative remedy.

24. Coming to the case laws referred to by the respondents, in

State of Odisha and Ors, Vs. Panda Infra Project Ltd., reported in

(2022) 4 SCC 393, the Apex Court while examining the orders passed

for blacklisting for debarment held that where a high level enquiry

was conducted and whereafter comprehensive report was submitted

and the Government upon careful consideration of the report took a

decision to blacklist the respondent contractor as per the provision of

the OPWD Code, a show cause notice was issued, the order of

Page 27 of 33
blacklisting was passed after considering the reply. The apex Court

therefore held that the action initiated against the respondent

contractor was not in a vacuum but after considering the enquiry

report and after following the due procedure as required.

However the facts of the case in the above Judgment before

the Apex Court are different than the present proceeding. Before the

Supreme Court, the respondent was awarded a contract for

construction of a flyover over the railway level crossing in a particular

junction in Bhubaneswar. In pursuance to the said contract, the

respondent contractor constructed the said flyover. In the year,

2017, a 10 meter slab of the flyover collapsed during concreting on

the railway over bridge at the level crossing which resulted in loss of

life and property. One person died and eleven others were injured. A

high-level inquiry was conducted by the Chief Engineer (Design) and

Chief Engineer (DPI and Roads). The committee submitted a

comprehensive report after a detailed inquiry and found the

respondent contractor therein guilty. It was found that the contractor

did not submit the formwork design and adopted his own

arrangement leading to collapse of such a huge structure during

construction. Therefore in the case before the Apex Court in the facts

of that case, the enquiry was pursuant to an accident which occurred

during construction of the flyover and certain lapses were found

Page 28 of 33
which can be attributed to the respondent contractor therein. Under

such circumstances, the Apex Court held that personal hearing in all

cases is not necessary where a detailed enquiry was conducted and

the Government had taken a decision on the basis of the enquiry

held.

25. In Nirma Industries Limited and Anr. Vs. Securities and

Exchange Board, reported in (2013) 8 SCC 20, the Apex Court

declined to accept the contentions of the appellants therein that

personal hearing was required to be given before passing an order of

blacklisting. The apex Court held that firstly the appellants or their

merchant bankers did not request of an opportunity of a personal

hearing. Secondly, the SEBI has not issued any instructions or

directions under Section 11 of the Act, which requires that the rules

of natural justice be complied with. Thirdly, it cannot be said that the

appellants had been condemned unheard as the entire material on

which the appellants were relying was placed before SEBI. It was

under these circumstances, the claim of the contentions of the

appellants that personal hearing is to be granted consequently

rejected.

26. Coming to the facts of this case, it is seen that in response to

the show cause notice in the reply which was submitted by the

petitioner, it was mentioned that if the authority was not satisfied

Page 29 of 33
with the reply, a detailed review and site inspection could be

conducted by any independent third party expert from IIT-Guwahati

which will validate their claims and ensure an unbiased assessment.

The collapse of the canopy was not during the process of

construction undertaken by the petitioner. The contract was duly

executed. It was handed over to the IOCL authorities/ Retail outlet

owner and the completion certificate was also received. The

payments required to be made to the petitioner have already been

released and there is an averment that after due completion and

handing over the works, the owner of the retail outlet had

undertaken some repairs work at his own cost . There is no material

placed before the Court by the IOCL authorities that prior to grant of

completion certificate any detailed enquiry was conducted which

revealed deficiencies in the constructions carried on by the petitioner.

It is only after the incident took place that an enquiry committee was

constituted comprising of three officers of the IOCL authorities and

they proceeded to conduct an unilateral enquiry and submit a report

holding the petitioner to be guilty of deficiency of service. It is also

seen from the pleadings that there was no report of any independent

expert or laboratory report which has been referred to or relied upon

by the respondent authorities that there was sub-standard material

being used as have been alleged against the writ petitioner. These

Page 30 of 33
charges against the petitioner should have been confronted by a

personal hearing granted to the petitioner company.

27. As have been held by the precedents discussed above, the

principles of natural justice should be considered to be inherent in

every judicial, quasi-judicial or even administrative orders. Ordinarily

as a matter of principle, a show cause notice being issued to the

person against whom action is contemplated may satisfy the rigors of

the principle of natural justice. However, in the facts of the present

case as have been discussed above, the incident occurred due to

natural causes namely thunderstorm which hit the Silchar Town at

the relevant period of time. There is no material before this Court to

suggest that notwithstanding the severe thunderstorm which had

affected the Silchar Town, the design or the technical specifications

which are approved by the IOCL are sufficient to ensure that no such

accident will occur even in cases of natural disasters like severe

thunderstorms. The conclusion of the enquiry committee is that there

was deviation from the design and uncertified materials being used

by the petitioner. If that be so then how a completion certificate was

issued to the petitioner and full and final payment pursuant thereto

was by the IOC authorities. Whether any inspection was required to

be undertaken in respect of construction prior to issuance of

completion certificate is also not pleaded before this Court by either

Page 31 of 33
of the parties. Under such circumstances, where there are serious

questions of facts in dispute in order to get to the root of the matter

and hold the petitioner contractor responsible for any deficiency in

service in respect of the incident which occurred well after the

completion of the contract and after handing over of the site to the

IOCL authorities/the owner of the retail outlet, a personal hearing

was required to be afforded to the petitioner in the opinion of the

Court. The conclusion and the findings of the committee- the

investigating committee or enquiry committee and the authorities

concerned are essentially matters which require proper verification

by confronting its findings to the petitioner. However, such procedure

was not followed by the respondent authorities and consequently the

impugned Holiday Listing order was passed by the respondent

authorities. The provision for an appeal or a review would not

necessarily take care of the shortcomings which crept into the

impugned order because of personal hearing not being granted prior

to issuance of the impugned order. The authority which is reposed

with the responsibility of conducting of hearing and passing an order

in the first instance against the petitioner is required to examine the

matter in great detail considering the technical specifications are in

question and such orders being passed by the prescribed authority

cannot be empty formalities. The authorities reposed with such

Page 32 of 33
responsibility must undertake independent finding on the report

given by the enquiry committee. A bare perusal of the impugned

order reflects that the authority merely relied upon the findings of

the enquiry committee and rejected the reply furnished by the writ

petitioner. This prima facie appears to the Court to be an order which

was pre-determined to be passed by the concerned authority. Such

action will not meet the requirements of natural justice as enshrined

in law.

28. Under such circumstances, this Court is of the considered view

that ends of justice will be met if the impugned order dated

22.08.2024 is interfered with and set aside and the matter is

remanded back to the concerned authority to re-hear the matter

upon giving an opportunity of personal hearing of the writ petitioner.

29. The writ petitioner will appear before the authorities concerned

within 15 days from the date of receipt of a certified copy of this

order and thereafter the authority concerned will re-hear the matter

and thereupon pass appropriate orders.

30. The writ petition accordingly allowed to the extent indicated

and disposed of. No order as to cost.

JUDGE

Comparing Assistant

Page 33 of 33



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