Navi Finserv Ltd vs Rajesh Amrutlal Shrimali on 18 August, 2025

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The complainant has filed the complaint under Section 223

of Bharathiya Nagarika Suraksha Sanhitha 2023 against the

accused for the offences punishable under Section 25 of The

Payment and Settlement Systems Act 2007 r/w Section 138 of

Negotiable Instruments Act.

2. The brief case of the complainant is as under:

That the complainant is a non banking organization doing

business of lending finance to its customers and accused has

availed E NACH loan facility from the complainant agreeing to

abide all terms and conditions to repay the same with interest

and executed E NACH Loan Agreement No.10007941101 in

favour of the complainant. The complainant sanctioned loan of

Rs.2,80,000/- and said loan is to be repaid with interest at ROI

in 45 monthly installments of INR 13,000/-P.M. Towards

repayment of liability, the accused executed E NACH Mandate

in favour of the complainant to the extent of due payable

assuring to honour the same when it is presented / processed

for realization. The accused has assured that he will maintain

sufficient amount in his account to honur the E -NACH

Mandate when it is presented. It is pleaded that the

C.C.No.5250/2025

complainant has processed E-NACH mandate through his

banker HDFC Bank Koramangala for a sum of INR 52,000/-

and on processing said E NACH Mandtate, it is returned

dishonored with remarks “Balance Insufficient” on 10.10.2024

On receipt of said intimation, the complainant got issued legal

notice on 06.11.2024 through registered post and demanded to

pay the amount dishoured under E-NACH Mandate. The notice

is duly served on the accused o 12.11.2024. Inspite of issuance

of notice, the accused failed to pay the claim amount to the

complainant with in the statutory time. Therefore, the accused

has committed the offence under Section 25 of the Payment and

Settlement Act 2007 R/w Section 138 of Negotiable Instruments

Act. Therefore the complainant has filed the complaint.



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